Privacy Policy
Parent with Grace ("we," "us," or "our") provides parent coaching, educational content, and digital resources for families raising neurodivergent and big-feeling kids. This Privacy Policy explains what information we gather when you visit our website or use our services, how we use it, and the choices you have.
1. Information We Collect
We collect information in a few different ways:
- Information you give us — your name, email address, and any details you share when you subscribe to our list, download a resource, book a coaching session, or send us a message.
- Billing information — if you make a purchase, your payment is handled by an encrypted, PCI-compliant payment processor. We do not store your full card number or banking details on our own systems.
- Automatic technical data — general information such as browser type, device type, pages visited, and time on site, gathered through cookies and analytics tools.
2. How We Use Your Information
Information we collect is used to:
- Deliver the coaching services, digital resources, or products you've requested or purchased
- Send newsletters, program updates, and occasional offers to subscribers (you can opt out at any time)
- Respond to questions and provide customer support
- Understand how our website is used so we can improve it
- Meet our legal, tax, and accounting obligations
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
3. Cookies and Analytics
Like most websites, we use cookies and similar tools to understand how visitors interact with our site and to improve your experience. You can adjust your browser settings to limit or block cookies; some site features may not work as smoothly without them.
4. Payment Processing
When you purchase a coaching package, digital resource, or product, your payment is handled by a secure, PCI-compliant third-party payment processor. We never see, store, or have access to your full card number or banking details.
5. Third-Party Products and Links
Some resources — such as printed books or apparel — are fulfilled through third-party platforms, including marketplace and print-on-demand services. Those platforms have their own privacy practices, which we encourage you to review separately. Our site may also link to podcast platforms or social media; we are not responsible for the privacy practices of external sites.
6. Email Communication
If you subscribe to our newsletter, download a free resource, or book a service, you may receive periodic emails from us. Every email includes an unsubscribe link, and you may opt out at any time without affecting any service you've already purchased.
7. Data Retention and Security
We retain personal information only as long as needed to fulfill the purpose it was collected for, or as required by law. We use reasonable administrative and technical safeguards, including encryption where appropriate, to help protect your information from unauthorized access.
8. Children's Privacy
Our services are designed for parents and caregivers, not children. We do not knowingly collect personal information directly from anyone under the age of 18.
9. Your Rights and Choices
You may request access to, correction of, or deletion of your personal information at any time by emailing hello@parentwithgrace.com. We will respond within a reasonable timeframe.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will always reflect the most recent revision.
Contact Us
Questions about this policy? Reach out anytime at hello@parentwithgrace.com. Your trust is something we don't take lightly — thank you for being part of this community.